Privacy Statement

This Privacy Policy explains how we collect, use and protect personal information when you create an account, play or place bets with EuroBet. We take your privacy seriously and describe below the types of data we hold, how we use it, who we may share it with and the choices you have to manage your information.

Types of data we collect

We collect a range of information necessary to provide our services, to keep accounts secure and to meet our legal obligations. The main categories are described in the subsections below.

Personal data

Personal data includes name, date of birth, contact details (email, phone, address), identity documents provided for verification, and information you supply when contacting support. This data is used to create and maintain your account and to comply with identity checks and responsible-gambling obligations.

Technical data

Technical data covers device and connection information such as IP address, browser type, device identifiers, operating system and session details. We use this data to secure accounts, improve site performance and provide a stable service on desktop and mobile.

Transactional data

Transactional data includes deposits, withdrawals, bets, game play, payment method details and outcomes. We retain transaction histories to process payments, resolve disputes, detect fraud and meet regulatory record-keeping requirements.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, prevent fraud and money laundering, and to provide customer support. Transactional data is used to manage wagers and payouts. With your consent, we may use contact details for marketing communications, which you can opt out of at any time via account settings or by contacting [email protected].

Data protection practices

We protect data using appropriate administrative, technical and physical measures such as access controls and encryption. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We review our security practices regularly to maintain a suitable level of protection.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login sessions, analyse site usage and deliver essential functionality. You can manage cookie settings through your browser or the site cookie controls. Disabling certain cookies may affect site functionality.

User rights

You have the right to access the personal data we hold about you, to request correction of inaccurate information, to request deletion where appropriate and to object to or restrict certain processing. You may also request a copy of your personal data in a commonly used format.

Access, correction and deletion

To access, correct or delete your information, sign in to your account and update your settings where available, or contact our data team at [email protected]. We will respond to requests in line with applicable data-protection requirements and may need to verify your identity before actioning requests.

Information sharing and third parties

We share data with service providers who process information on our behalf, such as payment processors, identity-verification and fraud-prevention services, and analytics providers. We may disclose information to relevant authorities when required by law or to protect against fraud and other illegal activity.

Privacy policy updates

We may update this policy from time to time. Where changes are material, we will post a notice on the site or notify you through your account. Continued use of Euro Bet services after changes indicates acceptance of the revised policy.