EuroBet Casino Responsible Gambling

At EuroBet we take safer gambling seriously. We want every customer to play for enjoyment and stay in control. This page explains the principles we follow, the activity‑control tools we offer, and where to get help if play becomes a problem. If you have any questions about responsible gambling on your account, contact our support team for guidance.

Player protection principles

We aim to provide clear, practical controls so customers can manage their play. We promote informed decisions, honest communication, and prompt support. Our approach focuses on prevention, early intervention and straightforward account tools that make it easy to set limits or take a break when needed.

Activity-control tools

Available controls

You can use a range of account tools to tailor your play. Typical options include deposit limits, loss limits, session time limits, reality checks and voluntary account breaks. These controls are applied to your account and can be adjusted from the account settings area.

Temporary breaks and cooling-off

If you need time away, use a temporary account break (cooling-off). Breaks can be for short periods such as 24 hours or longer, depending on what you choose. During a break you cannot place bets or play.

Deposit limits

Deposit limits are the simplest way to control spend. Set a daily, weekly or monthly deposit cap to keep staking within your budget. Limits take effect immediately or after a short confirmation period, and can be increased only after a cooling-off interval as an added protection.

Loss limits

Loss limits let you restrict how much you can lose over a set period. Use loss limits alongside deposit limits for a clearer view of your net spend. These are applied to your account and help prevent chasing losses.

Time limits and session controls

Set session time limits and receive regular reality-check messages to remind you how long you have been playing. These reminders help you to step away and reassess during long play sessions.

Self-exclusion

If you need a longer-term solution you can self-exclude. Self-exclusion options include medium and long-term closures, during which you will be unable to access your account. Self-exclusion is a confidential process and our team will provide information on how it works and what to expect.

Signs of problematic behaviour

Look out for patterns such as spending more than intended, borrowing to play, hiding activity from others, or being unable to stop. If you recognise these signs in yourself or someone you care for, act early and use the tools available on your account.

Tips for maintaining control

Set clear budgets before you play, use deposit and loss limits, take regular breaks, avoid gambling when upset or impaired, and keep account details secure. Talk to a friend or family member if you feel your play is changing.

Professional help and support organisations

If you need extra support, contact recognised UK services such as GamCare, GambleAware or register for self-exclusion via GamStop. These organisations can provide confidential advice, helplines and treatment options. For urgent concerns, seek immediate professional help.

If you would like help setting limits or using any of the tools described here, contact our support team and we will assist you promptly. Euro Bet is committed to safer play and supporting customers who need help.