Terms of Use

These Terms and Conditions describe the rules that apply to using EuroBet’s online services and the relationship between us and our users. We set out how accounts should be used, what is expected of players, and how we manage payments, promotions and disputes. By registering or using the platform you agree to follow these terms and any other policy or procedure we publish from time to time.

Account responsibilities

Each account must be registered in the name of a single person and may not be shared. You are responsible for keeping your login details secure and for all activity that occurs under your account. If you suspect unauthorised access you must notify us immediately. We may suspend or close accounts where we reasonably suspect fraud, abuse, advantage play, or other breaches of these terms.

Account security

Do not disclose your password or verification codes. We may require you to change authentication details and may refuse access until security is restored. We are not liable for losses caused by failure to protect login credentials.

Identity checks

We may request documents to verify identity, address or payment methods at registration, before withdrawals, or at any other time. Refusal or failure to provide requested documents may result in limits on the account, withdrawal holds, or closure.

Eligibility requirements

To use our services you must meet the minimum age requirement and any local age or legal restrictions that apply in your jurisdiction. We do not permit accounts from persons or places where access would be unlawful. Holding an account for someone else or providing false information is prohibited.

Acceptable platform use

Use of the site must be lawful and honest. Prohibited activity includes collusion, use of unauthorised software or bots, multiple accounts, money-laundering, and any attempt to manipulate games or betting markets. We may record activity and apply sanctions where rules are breached.

Prohibited conduct

Attempting to bypass geographic, technical or account restrictions, impersonating others, or using the service to facilitate unlawful conduct is not permitted. We reserve the right to refuse service or return funds where misuse is suspected.

General bonus and promotion rules

Promotions are subject to specific terms which form part of these conditions. Eligibility, wagering requirements, game-weighting and expiry rules vary by promotion. We may withhold, reverse or void bonuses and winnings where we find abuse, error, or breach of promotion terms.

Deposits and withdrawals

Payments must be made from methods in your name and may be subject to minimums, maximums and verification checks. Withdrawals may be delayed pending identity or source-of-funds verification. We may apply reasonable processing times and reserve the right to refuse or limit transactions that appear irregular.

Verification and delays

Verification is routine and intended to protect customers and the platform. We will notify you of any document requests and provide instructions on how to comply. Failure to respond may lead to account restrictions.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will aim to respond promptly and try to resolve matters informally. If you remain dissatisfied we will explain escalation options and any independent avenues for review that may apply.

Updates to terms and conditions

We may update these terms from time to time. We will publish amended terms and, where required by applicable law, provide notice. Continued use of the platform after changes are published constitutes acceptance of the updated terms. If you do not accept an update you should stop using the service and close your account.

Where relevant, references to Euro Bet in specific notices form part of these conditions and should be read accordingly.